Shipping

US Domestic Shipping

We process all shipments on Friday and personally deliver, by hybrid car, to the Chicagoland area.

We ship everywhere else via USPS ground. Generally products ship within 8-14 days, but there can sometimes be delays outside of our control. We support the USPS system and want to limit the impact that shipping can have on the environment by shipping ground instead of offering next day or 3 day shipping. We apologize for any inconvenience this may cause.

International Shipping

We do not currently offer international shipping. We apologize for the inconvenience.

Returns

Returns and Exchanges

We are a small retail operation and one-person studio and cannot offer returns or exchanges at this time.

Your satisfaction is important to us. If you have an issue with your product please reach out to us at hello@trapdoorstudio.online and we will follow up with you on options for reimbursement.